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What You Agree To When You Use arena22

Using arena22 means you're agreeing to the terms on this page. These cover how your account works, how we handle your data, and what rules apply — with availability always subject to local law and eligible regions in Indonesia.

Account ConditionsData HandlingCookie UseJurisdiction NoticePolicy Updates
arena22 What You Agree To When You Use arena22
DATA AND SECURITY

How We Protect and Manage Your Information

Your account data stays within our platform systems and is not sold to third parties. We use SSL encryption on all account pages and payment flows, including the screens where you enter your DANA, OVO, or GoPay details. Session cookies keep you logged in across pages — you can clear these from your browser at any time without losing your account.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by our operational rules. Request deletion through the Account Portal.

Cookie Policy

We use functional cookies for session continuity and analytics cookies to see how pages perform. No cookies are shared with advertisers. You can manage preferences in your browser settings.

Account Security

Two-step verification is available on your account. We recommend enabling it, especially if you reload frequently via GoPay or OVO. Any login from an unrecognised device triggers an OTP check.

Data Requests

You can ask us what data we hold, request corrections, or ask for a copy. Submit through the Account Portal or email support with 'Data Request' in the subject line — we aim to respond promptly.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to request your account data, or need to dispute a transaction tied to your DANA, OVO, or GoPay wallet, reach us directly. Our support team handles legal and account queries separately from general gameplay questions — flag your message with the subject line 'Account Policy' so it routes correctly.

Live Chat Open the chat widget from any page on arena22. Available for account and policy questions — select 'Account Help' from the topic menu when you start.
Email Support Send your query to our support address. For policy requests, include your registered account ID and the wallet type you use — DANA, OVO, or GoPay — so we can locate your records.
Account Portal Log into your account and go to the Help section. From there you can submit a formal data request or flag a terms-related concern directly linked to your account history.

Common Questions About Our Terms

These are the questions we get most often about how our legal terms work in practice — covering your rights, your data, and how to act on both.

These terms apply to anyone who opens an account and uses arena22 from an eligible region. Access depends on whether local law in your area permits it.

Yes. Log into the Account Portal and submit a data request, or email our support team with 'Data Request' in the subject line. We'll identify what we hold on your account.

Transactions are reviewed when the wallet name doesn't match your registered account details. It's a verification step. Contact support with your account ID and we'll resolve it.

Updated terms are posted on this page with a new date at the top. If you continue using your account after a posted update, that counts as acceptance of the revised version.

Payment flows through DANA, OVO, and GoPay are processed via those platforms directly. We log transaction references and amounts but do not store your full wallet credentials.

Submit a closure request through the Account Portal. Your data is retained for a period after closure as required by our operational obligations, then removed per our retention policy.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.